Privacy Policy
Effective Date: 01/01/26
Indiana Wrap Company (“Indiana Wrap Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit a form, communicate with us, or use our services.
This Privacy Policy applies to information collected through our website, forms, text messages, emails, phone calls, and in-person interactions related to our services.
Information We Collect
We may collect the following types of personal information:
-Name
-Phone number
-Email address
-Business name
-Billing and payment information
-Vehicle information (make, model, year, VIN when provided)
-Photos or files you voluntarily submit
-Communication history related to quotes, scheduling, and services
We only collect information that is relevant to providing our services, communicating with you, or fulfilling your requests.
How We Use Your Information
We use your information to:
-Respond to inquiries and quote requests
-Schedule consultations, installations, and service appointments
-Provide project updates, proofs, and approvals
-Send appointment reminders and service-related messages
-Process payments and invoices
-Improve our services and customer experience
-Comply with legal and regulatory requirements
We do not sell or rent your personal information.
SMS & Email Communications
If you provide your phone number and explicitly opt in, Indiana Wrap Company may send you SMS text messages related to your inquiry or requested services. These messages may include appointment reminders, quote follow-ups, project updates, and customer service communication. Message frequency may vary, Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. You may unsubscribe from emails using the unsubscribe link provided.
Cookies & Website Analytics
Our website may use cookies or similar technologies to improve functionality, analyze website traffic, and enhance user experience. Cookies do not provide access to personally identifiable information unless you voluntarily provide it. You may disable cookies through your browser settings if you choose.
Information Sharing
We do not share your personal information with third parties except:
-When necessary to provide services (payment processors, hosting providers, CRM tools)
-When required by law, subpoena, or legal process
-To protect the rights, property, or safety of Indiana Wrap Company or others
Any third parties we work with are required to protect your information and use it only for its intended purpose.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no system can guarantee absolute security, and you provide information at your own risk.
Your Choices
You may request to review, update, or delete your personal information by contacting us. Declining to provide certain information may limit our ability to provide services.
Children’s Information
Indiana Wrap Company does not knowingly collect personal information from individuals under the age of 18.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon posting.
Terms & Conditions
Effective Date: 01/01/26
By accessing our website, submitting a form, or using our services, you agree to the following Terms & Conditions.
Services
Indiana Wrap Company provides vehicle wraps, paint protection film, window tint, commercial graphics, and related services. All services are subject to availability, scheduling, and approval.
Quotes & Pricing
Quotes are estimates and may change based on vehicle condition, scope of work, or customer requests. Pricing is not final until approved in writing. Deposits may be required to secure scheduling
Scheduling & Cancellations
Appointments may be rescheduled with reasonable notice. Missed appointments or late cancellations may result in fees. Project timelines may change due to material availability or unforeseen conditions.
Customer Responsibilities
Customers are responsible for:
-Providing accurate vehicle and contact information
-Disclosing known vehicle damage or previous paint issues
-Reviewing and approving design proofs before production
Indiana Wrap Company is not responsible for issues caused by undisclosed conditions.
Warranty & Liability
Install warranties, if offered, apply only to workmanship. Normal wear, misuse, environmental damage, or improper care are not covered.
Indiana Wrap Company is not responsible for indirect or consequential damages
Specific warranty details may be provided separately depending on the service.
Intellectual Property
All designs, graphics, and materials created by Indiana Wrap Company remain our intellectual property unless otherwise agreed upon in writing.
Payments
Payment terms will be outlined in your invoice or agreement
Late payments may result in delays or additional fees
Limitation of Liability
Indiana Wrap Company shall not be liable for damages beyond the amount paid for services rendered.
Governing Law
These Terms & Conditions are governed by the laws of the State of Indiana.
Changes to These Terms
We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the updated terms.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Indiana Wrap Company
[email protected]
219-902-4997